FAQ & Support

Browse our frequently asked questions or contact Nuvolex Support for further help.

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Getting started

Who is ManageX ideal for?

Who is ManageX ideal for?

Who is ManageX ideal for?

How do I get started?

How do I get started?

How do I get started?

Security and Authentication

Does ManageX require Service Accounts in Microsoft 365?

Does ManageX require Service Accounts in Microsoft 365?

Does ManageX require Service Accounts in Microsoft 365?

Supported Services and Integrations

What services does ManageX support?

What services does ManageX support?

What services does ManageX support?

Do I need to modify my Microsoft 365 tenant?

Do I need to modify my Microsoft 365 tenant?

Do I need to modify my Microsoft 365 tenant?

Requirements for onboarding a Microsoft 365 tenant?

Requirements for onboarding a Microsoft 365 tenant?

Requirements for onboarding a Microsoft 365 tenant?

User Management and Permissions

How does ManageX authenticate to Microsoft 365?

How does ManageX authenticate to Microsoft 365?

How does ManageX authenticate to Microsoft 365?

Do I need PowerShell knowledge?

Do I need PowerShell knowledge?

Do I need PowerShell knowledge?

Are there limits on users or tenants?

Are there limits on users or tenants?

Are there limits on users or tenants?

Do all IT administrators need ManageX accounts?

Do all IT administrators need ManageX accounts?

Do all IT administrators need ManageX accounts?

Can I manage outsourced Service Desk administrators?

Can I manage outsourced Service Desk administrators?

Can I manage outsourced Service Desk administrators?

SaaS Licenses

Can I manage SaaS licenses on ManageX?

Can I manage SaaS licenses on ManageX?

Can I manage SaaS licenses on ManageX?

Can I purchase or manage SaaS spend through ManageX?

Can I purchase or manage SaaS spend through ManageX?

Can I purchase or manage SaaS spend through ManageX?

Active Directory Integration

Can ManageX manage user identities stored in Active Directory?

Can ManageX manage user identities stored in Active Directory?

Can ManageX manage user identities stored in Active Directory?

How do I integrate my on-premise AD environment?

How do I integrate my on-premise AD environment?

How do I integrate my on-premise AD environment?

Platform Configuration and Auditing

Do I need to modify my on-premise environment for the AD Agent?

Do I need to modify my on-premise environment for the AD Agent?

Do I need to modify my on-premise environment for the AD Agent?

Can I configure Microsoft 365 services on ManageX?

Can I configure Microsoft 365 services on ManageX?

Can I configure Microsoft 365 services on ManageX?

What Group Types are supported?

What Group Types are supported?

What Group Types are supported?

Device Management and Azure VMs

Can I manage laptops and mobile devices?

Can I manage laptops and mobile devices?

Can I manage laptops and mobile devices?

Can I manage Azure VMs?

Can I manage Azure VMs?

Can I manage Azure VMs?

Is there an audit log for administrator activity?

Is there an audit log for administrator activity?

Is there an audit log for administrator activity?

Microsoft 365

Integrations

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