Since we couldn’t find any existing platforms that addressed the specific challenge of multi-SaaS User Lifecycle Management (“ULM”), we decided to go build it ourselves.  To be honest, at the time we had no idea just how big and complex a problem we were taking on (thankfully)…

After spending years of countless conversations with many hundreds of IT organizations and Service Providers across the globe trying to really understand their multi-SaaS administrative challenges, it was pretty clear that there were a number of problems in this broader category that needed to be solved.  However, we knew we couldn’t solve all the problems we discovered and needed to focus on a specific pain point to attack. 

We came up with the below set of requirements for the specific product we wanted to build:

• Laser Focus on Multi-SaaS ULM: We wanted to do one thing better than anyone else in the category of multi-SaaS management.  We developed a maniacal focus on providing the best-in-class solution for automating User Lifecycle Management across leading SaaS applications for Enterprise IT and major IT Service Providers.  We created our platform specifically for the IT Service Desk as the platform they used every day/all day to handle multi-SaaS ULM.
  
  

• Effortless Usability: We wanted to make sure the product we built was designed to be highly intuitive so that Service Desk administrators would be incredibly efficient and successful using our platform to handle ULM for their organization’s multi-SaaS environment.
  
  

• Effortless Installation: We also wanted to build a product that didn’t require having IT organizations do any custom coding, stitch together a bunch of scripts or complex workflows.  We didn’t want these organizations to have to hire workflow/automation experts to create a ULM platform. 

  
  

We wanted to deliver to the market a true “out-of-the-box” multi-SaaS management platform.  We wanted these IT organizations to be successfully up and running on our platform in a matter of hours - not weeks or months. 

The result: ManageX!

The result of all the time, effort and relentless focus we put into executing on our vision produced what we believe is the IT industry’s best in class “out-of-the-box” Multi-SaaS Management Platform for the IT Service Desk.  We created a platform that heavily automates and secures User Lifecycle Management across leading SaaS applications.   It’s something we’re very proud of.

Building Nuvolex has been a very long road filled with many challenges and obstacles along the way, but it was also a journey of relentless perseverance.  Now, we're excited to finally share our vision with you.

We're a team of passionate entrepreneurs who love what we do.  We invite you to experience the power of ManageX and see how it can transform your IT organization by empowering your Service Desk to easily and securely manage your multi-SaaS environment.